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Shipping & Delivery Policy

Company: Earthlygoods Agro Private Limited
Website: www.earthlygoodsagro.com
Effective Date: [Insert Date]

At Earthlygoods Agro Pvt. Ltd., we are committed to delivering your fresh agro products, rice, and grocery items in a timely and safe manner. Please read our shipping and delivery terms carefully.


1. Serviceable Areas
  • We currently deliver to select pin codes within India.

  • Customers can check availability of delivery by entering their pin code at checkout or by contacting our support team.


2. Order Processing Time
  • Orders are usually processed within 24–48 hours of confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.


3. Delivery Timelines
  • Delivery timelines may vary depending on your location and product availability.

  • Standard delivery time is 3–7 business days for most pin codes.

  • For nearby/local deliveries (Kolkata region), delivery may be completed within 1–2 days.


4. Shipping Charges
  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • We may offer free delivery promotions from time to time.


5. Delivery Confirmation
  • Once your order is dispatched, you will receive a tracking ID or delivery update via email/SMS.

  • Please ensure that someone is available to accept delivery at the provided address.


6. Delayed Deliveries
  • We are not responsible for delays caused by courier partners, unforeseen weather conditions, strikes, or other circumstances beyond our control.

  • However, we will do our best to keep you informed and ensure timely delivery.


7. Damaged or Wrong Product Delivery
  • If you receive a damaged, expired, or wrong product, please report it to us within 24 hours of delivery along with photographs.

  • We will arrange a replacement or initiate a refund as per our Refund & Cancellation Policy.


8. Contact for Shipping Support

For shipping or delivery related queries, please contact us at: