Terms and Conditions

Welcome to Earthlygoods Agro Pvt. Ltd. (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website www.earthlygoodsagro.com and the purchase of products from us. By accessing or using our website, you agree to comply with these Terms. Please read them carefully.

1. Company Information

• Legal Name: Earthlygoods Agro Private Limited

• CIN: U46309WB2025PTC282379

• Registered Address: Shibalay, Ground Floor Shop No.-2, 936 Nayabad Main Road, Kolkata – 700099, India

• Email: info@www.earthlygoodsagro.com

• Mobile: +91 9007199241

2. Products and Services

We deal in wholesale and retail of fresh agro products, rice, and grocery items. All product descriptions, images, and prices on our website are accurate to the best of our knowledge, but may vary due to availability and seasonal factors.

3. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and inclusive of applicable taxes.

• We accept payments through secure gateways including Razorpay (UPI, Debit/Credit Cards, Net Banking, Wallets).

• Orders will be processed only after successful payment confirmation.

4. Shipping and Delivery

• We deliver to select locations in India. Delivery timelines will be communicated at the time of order.

• Shipping charges, if applicable, will be displayed before checkout.

• We are not responsible for delays caused by courier/logistics providers or unforeseen events.

5. Returns, Refunds & Cancellations

• Due to the perishable nature of agro and grocery items, returns are accepted only in case of damaged, expired, or wrong product delivery.

• Refunds (if approved) will be processed within 7–10 working days through the original payment method.

• Cancellation requests must be made within 24 hours of placing the order or before dispatch, whichever is earlier.

6. User Responsibilities

By using our website, you agree not to:

• Misuse the platform or engage in fraudulent transactions.

• Violate any applicable laws and regulations.

• Provide false or misleading information during checkout.

7. Intellectual Property

All content on our website, including logos, product images, and text, is the property of Earthlygoods Agro Pvt. Ltd. and may not be used without prior written consent.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising out of the use of our website, delay in delivery, or unavailability of products.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

10. Contact Us

For queries or concerns, please contact:

• Email: info@www.earthlygoodsagro.com

• Phone: +91 9007199241

• Address: Shibalay, Ground Floor Shop No.-2, 936 Nayabad Main Road, Kolkata – 700099